What do you offer?
Two products: age verification right at your machine and Click & Collect, with which your customers buy online and collect at your machine.
FAQ
Pogosta vprašanja
For operators
For vending operators, late-night shops and retailers.
Will it work with my machine?
Anything with an MDB interface qualifies. We install a reader and camera at the machine door, connected via MDB. Tell us the make and model and we will clarify it on the call.
What does it cost?
We are looking for the first operators: no software or licence fees, you only pay for the hardware. What retrofitting your machines costs, we discuss on the call.
Is the age verification legally compliant?
Under § 114 GewO it must be established that the person at the machine is the person on the ID. That is exactly what we check: the ID chip or ID Austria, then the face. The only legally compliant solution in Austria.
May I hand over beer and wine this way?
Selling from the machine is prohibited under § 52 (2) GewO. With Click & Collect the sale happens online; the machine hands the order over only after the age check. Legally permissible with Click & Collect.
Can I see it?
Yes. The system runs every day in our shops in Vienna, for real. Drop by, or request a call-back.
Age verification at the machine Click & Collect for operators Legal basis Request a call-back
For customers collecting in our shops
Vse o Click & Collect.
Kaj je Click & Collect?
Kupiš in plačaš na spletu, naročilo pa prevzameš na enem od naših avtomatov. Prodaja poteka na spletu — avtomat ti ga samo izda.
Kako plačam?
S kartico, Apple Pay ali Google Pay. Plačilo teče prek Stripa; podatkov tvoje kartice nikoli ne vidimo.
Ali moram dokazovati starost?
Samo če naročilo vsebuje starostno omejene izdelke, na primer alkohol ali tobak. Vse ostalo preprosto prevzameš.
Kateri dokumenti delujejo?
Potni list ali osebna izkaznica s čipom — prepoznaš ju po simbolu čipa na dokumentu. Ali ID Austria v telefonu. Vozniško dovoljenje in e-card ne delujeta.
Kako prevzamem naročilo?
Po plačilu dobiš kodo za prevzem. Vneseš jo na avtomatu, po potrebi potrdiš starost in vrata se odprejo.
Koliko časa imam?
Sedem dni od naročila. Nato koda poteče.
Nisem mogel prevzeti — ali dobim denar nazaj?
Da. Če naročila ne prevzameš v sedmih dneh, znesek samodejno povrnemo. Če kdaj ne bi uspelo, se nam preprosto javi.
Kako vas kontaktiram?
Piši na samir.lalic@icloud.com. Navedi svojo kodo za prevzem, šlo bo hitreje.