What do you offer?
Two products: age verification right at your machine and Click & Collect, with which your customers buy online and collect at your machine.
FAQ
Česta pitanja
For operators
For vending operators, late-night shops and retailers.
Will it work with my machine?
Anything with an MDB interface qualifies. We install a reader and camera at the machine door, connected via MDB. Tell us the make and model and we will clarify it on the call.
What does it cost?
We are looking for the first operators: no software or licence fees, you only pay for the hardware. What retrofitting your machines costs, we discuss on the call.
Is the age verification legally compliant?
Under § 114 GewO it must be established that the person at the machine is the person on the ID. That is exactly what we check: the ID chip or ID Austria, then the face. The only legally compliant solution in Austria.
May I hand over beer and wine this way?
Selling from the machine is prohibited under § 52 (2) GewO. With Click & Collect the sale happens online; the machine hands the order over only after the age check. Legally permissible with Click & Collect.
Can I see it?
Yes. The system runs every day in our shops in Vienna, for real. Drop by, or request a call-back.
Age verification at the machine Click & Collect for operators Legal basis Request a call-back
For customers collecting in our shops
Sve o Click & Collectu.
Šta je Click & Collect?
Kupuješ i plaćaš online, a narudžbu preuzimaš na jednom od naših automata. Prodaja se odvija online — automat ti je samo izdaje.
Kako plaćam?
Karticom, Apple Payom ili Google Payom. Plaćanje ide preko Stripea; podatke tvoje kartice nikad ne vidimo.
Moram li dokazivati godine?
Samo ako narudžba sadrži artikle s dobnim ograničenjem, npr. alkohol ili duhan. Sve ostalo jednostavno preuzmeš.
Koji dokumenti rade?
Pasoš ili lična karta s čipom — prepoznaješ ih po simbolu čipa na dokumentu. Ili ID Austria na telefonu. Vozačka dozvola i e-card ne rade.
Kako preuzimam narudžbu?
Nakon plaćanja dobiješ kod za preuzimanje. Uneseš ga na automatu, po potrebi potvrdiš godine i vrata se otvaraju.
Koliko vremena imam?
Sedam dana od narudžbe. Nakon toga kod ističe.
Nisam mogao preuzeti — dobijam li novac nazad?
Da. Ako ne preuzmeš narudžbu u roku od sedam dana, iznos ti automatski vraćamo. Ako to nekad ne uspije, samo nam se javi.
Kako da vas kontaktiram?
Piši na samir.lalic@icloud.com. Navedi svoj kod za preuzimanje, ići će brže.